Terms & Conditions
Updated as at 2nd January 2008
- Website Terms of Use
- 1.1 The terms and conditions (the "Terms") set out below will govern
your use of this website (the "Site"). The Site is owned and operated by William
Reed Business Media Ltd or William Reed Hospitality Limited as the case may be,
companies registered in England and Wales (whose respective company numbers are
2883992 and 5429229), at registered address Broadfield Park, Crawley, West Sussex,
RH11 9RT ("William Reed", "Us", "We" or "Our"). Our VAT number is 644 3073 52. The
Site and the Information (as described below) are designed to be compliant with
applicable UK laws, rules and regulations. Although users outside of the UK may
have access to the Site, the information contained on the Site is intended only
for use by residents of the UK. William Reed specifically reserves all rights to
limit provision of Our products and services to select persons, countries or geographic
regions.
- 1.2 Please read these Terms carefully. By continuing to access
and use the Site you are deemed to have understood and agreed to them. If you do
not agree to them you must refrain from using this Site and any services available
through it.
- Disclaimer
- 2.1 This Site contains information, text, data, graphics, photographs,
illustrations, artwork, names, logos, trade marks and information about William
Reed and its partners and on the products and services it and they provide (the
"Information").
- 2.2 The Site, Information and Content (as described below) is provided
"as is" and on an "as available" basis only and William Reed does not guarantee
the accuracy, timeliness, completeness, performance or fitness for a particular
purpose of the Site or any of the Content or Information. William Reed has tried
to ensure that all the Information provided on the Site is correct at the time of
publication. However no responsibility is accepted by or on behalf of William Reed
for any errors, omissions, or inaccurate Information or Content on the Site. Further,
William Reed does not warrant that the Site will be uninterrupted or error free
or that any defects will be corrected.
- 2.3 William Reed accepts no liability for the results of any action
taken on the basis of the Information or Content and all implied warranties, including
but not limited to the implied warranties of satisfactory quality, fitness for a
particular purpose, non-infringement, compatibility, security and accuracy are excluded
from these Terms to the extent that they may be excluded as a matter of law. We
do not attempt to exclude any rights you may otherwise have as a consumer that We
cannot exclude as a matter of law.
- 2.4 When you purchase a Product or Subscription (as described below),
William Reed’s liability in contract, tort or otherwise arising out of or in connection
with the performance or observance of its obligations to supply any Product or Subscription
under these Terms shall be limited to the amount of the price paid by you to Us
in respect of the Product or Subscription in question.
- 2.5 Without prejudice to clause 2.4, save in respect of death or
personal injury resulting from our negligence or fraud, neither William Reed nor
any of its directors, employees or other representatives will be liable for any
loss you suffer including, without limitation, indirect or consequential loss, or
any damages arising from loss of use, data or profits, whether in contract, tort
or otherwise, arising out of or in connection with the use of this Site.
- 2.6 You accept that after you leave this Site (whether knowingly
or not) William Reed can no longer be responsible in any way for any material that
you encounter and We exclude to the fullest extent permitted by law all liability
that may arise with respect to or as a result of such material causing any damage,
costs, injury or financial loss of any kind.
- 2.7 You indemnify and hold William Reed and any of its officers,
employees or agents harmless from and against all and any expenses, losses, liabilities,
damages, costs or expenses incurred or suffered and any claims or legal proceedings
which are brought or threatened, in each case arising from your use of, or conduct
on, the Site, any provision or use of your Content and / or any breach of these
Terms.
- Registration
- 3.1 To order Products or Subscriptions, contribute Content or use
any services we provide through the Site, you must register your details with Us
(including your name and e-mail address) to become a registered user ("User"), and
you agree to Our processing your personal details in accordance with Our Privacy
Policy. If you do not agree to Our Privacy Policy you should not become a User of
this service.
- 3.2 You are solely responsible for all use of and for protecting
the confidentiality of your email verification and password. You must not share
this information with any third parties. You must notify Us immediately of any unauthorised
use of them or any other breach of security regarding Our Site that comes to your
attention. Additionally, you indemnify Us against any unauthorised use of your User
details, including use by a third party where you have allowed or facilitated access.
- 3.3 You undertake to register as a User using accurate, complete
and current information and to maintain and update any changes to that information.
- 3.4 You acknowledge that permission to become a User is granted
at the sole discretion of William Reed and such permission may be withdrawn at any
time without notice.
- Linking
- 4.1 Websites or web pages to which this Site is linked are for
information purposes and have not been reviewed by William Reed. To the extent that
such websites or web pages do not contain information about William Reed, our Products
and services, we accept no responsibility for the content of such Sites or web pages,
nor do we accept responsibility for any losses or penalties incurred as a result
of your use of any links or reliance on the content of any website to which this
Site is linked.
- 4.2 When you access a website, through a link from the Site, you
accept that it is independent from the Site and that William Reed has no control
over the content of the linked third party website. Accordingly a link to a website
does not mean that William Reed endorses or accepts any duty or responsibility for
the content, accuracy or the use of the contents of such website. Although William
Reed strives to link to third party websites which comply with applicable laws,
rules and regulations, the content on these websites may change without notice to
William Reed. You should take precautions to insure protection of your privacy as
well as to insure against Destructive Features (as described below).
- 4.3 You may not frame, link or deep-link this Site except for the
home page to any other website without our prior written consent. Should you wish
to frame or to set up a link / deep-link to our Site please contact
robert.proctor@william-reed.co.uk.
- Computer Viruses, Worms and Trojan Horses
- 5.1 Whilst we use reasonable endeavours to protect this Site (including
g Information and downloads) from computer viruses, worms, Trojan Horses and other
such destructive features (the "Destructive Features"), we do not warrant that the
Site is free from such Destructive Features and accept no liability for any damage
that may result from the transmission of any Destructive Feature via this Site or
via any files which are available for you to download from the Site. You are responsible
for implementing sufficient procedures and virus checks (including anti-virus and
other security checks) to satisfy your particular requirements for the accuracy
of data input and output.
- 5.2 You are responsible for ensuring that your computer system
meets all relevant technical specifications necessary to use the Site or any service
made available through it and that it is compatible with the Site. We make no warranty
that the Information is compatible with all computer systems and browsers.
- Intellectual Property Rights and Reproduction
- 6.1 Except as is otherwise indicated on the Site, William Reed
and/or its licensors own the copyright in all the Information featured on this Site
and all related intellectual property rights, including but not limited to all database
rights, unregistered and registered trade marks, service marks and logos. You should
not infer any affiliation, sponsorship or endorsement from the use of third party
marks on the Site, as such marks are used solely to designate certain products or
services as belonging to their owners. Nothing in this Site is intended to grant,
by implication or otherwise, any licence or right under any patent, trademark or
other intellectual property owned by William Reed or any licensor or third party.
- 6.2 You are permitted to download, print, store temporarily, retrieve
and display Information from the Site on a computer screen, print individual pages
on paper (but not photocopy them) and store such pages in electronic form on disk
(but not on any server or other storage device connected to the network) for your
personal use or for internal use within your organisation.
- 6.3 You are not permitted (except where we have given you express
permission to do so or you are otherwise permitted to do so by law) to adapt, modify,
copy, reproduce, distribute, republish, disassemble, decompile, reverse engineer,
create derivative works from, download, post, broadcast, transmit or re-transmit
in any other way any of the Information on the Site.
- Participating in online communities
- 7.1 If applicable, Users of this Site may post CVs, job searches,
comments and other content, questions, or other information ("Content") onto the
Site, as long as the Content is not illegal, obscene, pornographic, abusive, threatening,
defamatory, false, unreliable, misleading, invasive of privacy, infringing of intellectual
property rights, or otherwise injurious to third parties, or objectionable, does
not consist of or contain software viruses, political campaigning, commercial solicitation,
chain letters, mass mailings, or any form of "spam" and does not bring the Site
or William Reed into disrepute. You may not use a false e-mail address, impersonate
any person or entity, or otherwise mislead as to the origin of any Content. We reserve
the right (but not the obligation) to remove or edit any Content.
- 7.2 If you do post Content on this Site, you grant the following
rights to the following persons unless and until you remove your Content from this
Site or notify Us of the revocation of this licence: (a) to William Reed: (i) a
limited, non-exclusive, royalty-free and fully sublicensable right to use, reproduce,
modify, adapt, publish, create derivative works from, distribute, and display such
Content throughout the world in connection with the Site; and (ii) the right to
use the name that you submit in connection with such Content unless you notify Us
otherwise; (b) to each user of this Site, a non-exclusive licence to access your
Content through this Site, and to use, reproduce, distribute and display such Content
as permitted under these Terms.
- 7.3 After posting your Content to this Site, you continue to retain
all ownership rights in such Content, and you continue to have the right to use
your Content in any way you choose. The licence does not grant Us the right to sell
your Content, nor does the licence grant Us the right to distribute your Content
outside of the Site.
- 7.4 You represent and warrant that you own or otherwise control
all of the rights to the Content that you post; that, as at the date that the Content
is submitted to William Reed: (i) the Content is accurate; (ii) use of the Content
you supply does not breach any applicable William Reed policies or guidelines and
will not cause injury to any person or entity (including that the Content is not
defamatory). You agree to indemnify William Reed for all claims brought by a third
party against William Reed arising out of or in connection with a breach of any
of these warranties.
- 7.5 You are solely responsible for the Content that you post on
or through the Site. William Reed does not endorse and has no control over the Content.
Content is not necessarily reviewed by Us prior to posting and does not necessarily
reflect the opinions or policies of William Reed.
- Your Further Use of This Site
- 8.1 You further agree not to use any Information on the Site except
to the extent necessary to enable you to use the Site and the services provided
through it. You shall not use the Site for any immoral or illegal purpose. In particular
you agree that you will not: (a)upload any files that contain any Destructive Features;
or (b)in any way damage, disable or impair the operation of the Site, or attempt
to gain unauthorised access to the Site or to network connected to it, by hacking,
spoofing or other such similar means.
- Orders and subscriptions
- 9.1 If applicable, when you complete an order form on this Site
to order any product ("Product") or to subscribe to this Site or magazine or other
regular publication ("Subscription") and submit the order to Us using the 'Submit'
button We will send you an e-mail confirming receipt of your order and containing
the details of your order. Your order represents an offer to Us to purchase the
Product or to enter into the Subscription as the case may be which is accepted only
when We send an e-mail confirming that the Product has been dispatched to you or
specifying the web site where the Product is located ("Download Area") or that the
Subscription has been accepted ("Order Acceptance"). There will be no contract for
the supply of a Product or Subscription unless and until William Reed has issued
an Order Acceptance for that Product or Subscription.
- 9.2 You must ensure that you have completed any order form correctly.
William Reed does not accept any responsibility for the consequences of any errors
in completion.
- 9.3 Each purchase of a Product or Subscription will be a separate
transaction even if there is more than one Product or Subscription ordered at the
same time.
- 9.4 Your credit or debit card ("Account") will be debited with
the cost of the Product or Subscription when We send you the Order Acceptance unless
We notify you otherwise.
- 9.5 If, for any reason, your order is not accepted, you will receive
e-mail notification telling you of this and your order will be cancelled. In circumstances
where your order is cancelled We will not debit any money from your Account.
- 9.6 At any time when a Product referred to in the Order Acceptance
is in the Download Area you may access that Product in the Download Area.
- 9.7 You will be responsible for the provision of the necessary
software and equipment to enable you to access any Product(s) in the Download Area.
- 9.8 A Product is only available to you in the Download Area for
thirty (30) days after the issue of Our Order Acceptance. It is your responsibility
to access the Product in the Download Area within the time limit and if you fail
to do so for any reason you will not be entitled to any refund of the payment you
have made for the Product.
- 9.9 William Reed warrants that any Product shall a) conform to
the description of the Product advertised on the Site; b) not infringe the intellectual
property rights of any third party; and c) comply with all relevant legislation.
- 9.10 No representation or warranty is given that the information
contained in any Product purchased from Us is accurate, complete or current.
- 9.11 We shall not be responsible for your use of the Product. You
shall be responsible for complying with any applicable data protection, copyright
and other legislation and regulations.
- 9.12 Any Product supplied by William Reed is for your use only
and may be used only for the personal or, as the case may be, internal operational
purposes of the purchasing business. It may not be used for any other commercial
purpose whatsoever, nor may it be modified, copied, distributed, transmitted, displayed,
performed, reproduced, published, licensed or transferred. No derivative works may
be created from it nor may any information obtained from it be sold.
- 9.13 You may cancel the purchase of a Product within seven working
days of the day after the date the item is delivered to you. However, you accept
that this right to cancel does not apply to digital items (e.g.: Reports) where
the Product is sent to a Download Area or where you purchase a Subscription to access
the Site since We will begin providing these services to you immediately. To cancel
your purchase of a Product under this clause you should notify Us in writing within
the seven working day period. You should then package the Product securely and send
it to Us with a note confirming the contract cancellation. You are responsible for
the costs of returning the Product to Us unless We delivered the item to you in
error or the item is faulty. The return address is Order Cancellations, William
Reed Directories at the address in Clause 1.1. Where you are cancelling the purchase
of a Product We will refund the relevant part of the purchase price for that Product.
- 9.14 You may cancel a Subscription to a publication at any time
during the subscription period by written notice to the Subscription Department
at the address in Clause 1.1. You will be refunded the cost of the issues not yet
issued to you at the time We receive notice of your wish to cancel.
- 9.15 If use of this Site requires payment of a subscription, subscription
refunds are only available if a claim for a refund is made within four weeks of
subscribing or renewing a subscription. In any other circumstances refunds for a
subscription will be entirely at the discretion of William Reed. Claims for refunds
must be made in writing to the New Media Department at the address in Clause 1.1.
Refunds for subscriptions will be subject to an administration charge of £10.
- 9.15 Prices displayed on the subscriptions section of the Site
will prevail at all times in relation to orders placed on-line. Prices quoted on
screen include delivery charges and taxes (where applicable).
- Free Prize Draws and Competitions
- 10.1 If you are invited on this Site to enter any prize draw or
competition, entry is subject to these Terms which must be read in conjunction with
any additional terms set out with details of the promotion featuring the prize draw
or competition ("Promotion") and which will be deemed to be incorporated into these
Terms. In the event of any conflict between these Terms and the terms and conditions
set out with the promotion then the latter shall prevail.
- 10.2 The promoter is William Reed.
- 10.3 Entry to a Promotion is open to UK residents aged 18 or over.
Employees (and their families) of William Reed, William Reed Holdings Limited and
its subsidiaries, their agents and anybody professionally connected with the creation
or administration of the Promotion are not eligible for entry.
- 10.4 To be entered into the Promotion you must comply in full with
the entry requirements set out with the details for Promotion and provide a valid
e-mail address for Us to notify you if you win.
- 10.5 Only one entry per person is permitted and anybody found to
have submitted more than one entry will be disqualified.
- 10.6 The prize(s) is / are set out with the details of the Promotion.
The first name drawn, at random in the case of a prize draw and from all those submitting
winning entries in a competition, will receive the first prize, the second name
drawn the second prize, if any, and so on until all of the prizes have been allocated.
- 10.7 The closing date is given with the details of the Promotion.
Only entries received by that date will be entered into the draw. William Reed will
not be responsible for delays in entries reaching Us caused by interruption to internet
connections, postal delays or for any other reason whatsoever.
- 10.8 Names will be drawn on the date given with the Promotion.
The winners will be notified by e-mail within seven (7) days of the draw.
- 10.9 The winners' names will be displayed on this Site for fourteen
(14) days after the date of the draw.
- 10.10 The decision of William Reed's Managing Director in all matters
under William Reed’s control will be final and binding. No correspondence regarding
the results of the draw will be entered into.
- 10.11 We reserve the right to terminate or suspend a Promotion
at any time.
- 10.12 We reserve the right to publish the prize winners' names
and/or picture for future publicity and promotions.
- Data Protection and the William Reed Privacy Policy
- 11.1 We may require basic information which identifies you as an
individual, such as your name and email address, in order to enable you to take
advantage of our services. We will only use such personal information for the purposes
of providing information or services which you have requested or for other related
purposes as set out in our Privacy Policy. The Privacy Policy
forms part of these Terms.
- Complaints or Queries
- 12.1 In the event that you have any complaints or queries concerning
our services, Subscriptions, Products, or about this Site generally, please contact
us by email at robert.proctor@william-reed.co.uk
or by post at Robert Proctor, Company Secretary, William Reed, Broadfield Park,
Crawley, West Sussex, RH11 9RT.
- Changes to the Terms
- 13.1 William Reed reserves the right, at its discretion, to make
changes to any part of this Site, the Information or these Terms. Should these Terms
be amended, we will publish details of the amendments on the Site. It is your responsibility
to refer to and comply with these Terms on accessing this Site. Failure to comply
may lead to action being taken against you By continuing to use the Site after we
have published the notification you agree to be bound by these Terms as amended.
- Severability
- 14.1 If these Terms or any part of them should be determined to
be illegal, invalid or otherwise unenforceable under the laws of any state or country
in which these Terms are intended to be effective, then to the extent that they
are so illegal, invalid or unenforceable, they shall in that state or country be
treated as severed and deleted from these Terms and the remaining terms shall survive
and remain in full force and effect and continue to be binding and enforceable in
that state or country.
- Events beyond our control
- 15.1 William Reed will not be responsible for any breach of these
Terms (including in relation to supplying any Product or Subscription) caused by
circumstances beyond its reasonable control, including without limitation acts of
god, war, terrorism or technical difficulties.
- File Download
- 16.1 Certain files of Information may be available for download
from the Site. These files of Information are subject to these Terms.
- Entire Agreement
- 17.1 Except for in the case of fraud, these Terms constitute the
entire agreement between you and William Reed in relation to the subject matter.
- Governing law
- 18.1 These Terms are subject to English law and to the exclusive
jurisdiction of the English courts.